1. How do I place an order on Happyribbon?
Placing an order is super simple! Just explore our collection, pick the gift or cake you love, choose your customisation (if available), and add it to your cart. Once you fill in your delivery details and make payment through our secure checkout, we’ll start preparing your order with love.
2. Can I personalise my gift to make it special?
Absolutely! Many of our gifts can be personalised with names, messages, photos, or even special design choices. We believe a gift becomes truly unforgettable when it carries a personal touch — so we make it easy for you to add yours.
3. Do you offer same-day delivery for urgent surprises?
Yes! We understand that sometimes surprises are last-minute. Same-day delivery is available in select cities for certain products. Just select the earliest available date while ordering and we’ll work our magic.
4. How do you ensure my gift reaches safely?
Your gift is in safe hands from the moment it leaves us until it reaches you. We use strong, protective packaging and add extra cushioning for fragile items. Cakes are kept fresh with food-safe materials and delivered only by trusted courier partners.
5. Can I choose a specific delivery date?
Of course! You can schedule your delivery for birthdays, anniversaries, or any special occasion. Just pick your preferred date at checkout and we’ll ensure it reaches right on time.
6. What payment options can I use?
We offer multiple secure payment methods — UPI, credit/debit cards, net banking, and popular mobile wallets. Every transaction is encrypted to keep your details safe.
7. Will my cake arrive fresh and beautiful? Will it be eggless ?
Yes, every cake is eggless and baked fresh just for you! It’s then carefully packed so it arrives moist, delicious, and ready to be enjoyed — exactly how a celebration cake should be.
8. Can I track my order after placing it?
Definitely! Once your order is dispatched, we’ll send you a tracking link via SMS or email so you can follow its journey to your doorstep.
9. What if I need to cancel or return my order?
Plans change — we get it! If your order hasn’t been dispatched, you can cancel it for a full refund. If your gift arrives damaged or incorrect, we’ll arrange a replacement or refund right away.
10. Do you deliver to my city?
We deliver to all pin codes across India! Simply enter your delivery address during checkout. We will reach you.
1. How do I place an order on Happyribbon?
Placing an order is super simple! Just explore our collection, pick the gift or cake you love, choose your customisation (if available), and add it to your cart. Once you fill in your delivery details and make payment through our secure checkout, we’ll start preparing your order with love.
2. Can I personalise my gift to make it special?
Absolutely! Many of our gifts can be personalised with names, messages, photos, or even special design choices. We believe a gift becomes truly unforgettable when it carries a personal touch — so we make it easy for you to add yours.
3. Do you offer same-day delivery for urgent surprises?
Yes! We understand that sometimes surprises are last-minute. Same-day delivery is available in select cities for certain products. Just select the earliest available date while ordering and we’ll work our magic.
4. How do you ensure my gift reaches safely?
Your gift is in safe hands from the moment it leaves us until it reaches you. We use strong, protective packaging and add extra cushioning for fragile items. Cakes are kept fresh with food-safe materials and delivered only by trusted courier partners.
5. Can I choose a specific delivery date?
Of course! You can schedule your delivery for birthdays, anniversaries, or any special occasion. Just pick your preferred date at checkout and we’ll ensure it reaches right on time.
6. What payment options can I use?
We offer multiple secure payment methods — UPI, credit/debit cards, net banking, and popular mobile wallets. Every transaction is encrypted to keep your details safe.
7. Will my cake arrive fresh and beautiful? Will it be eggless ?
Yes, every cake is eggless and baked fresh just for you! It’s then carefully packed so it arrives moist, delicious, and ready to be enjoyed — exactly how a celebration cake should be.
8. Can I track my order after placing it?
Definitely! Once your order is dispatched, we’ll send you a tracking link via SMS or email so you can follow its journey to your doorstep.
9. What if I need to cancel or return my order?
Plans change — we get it! If your order hasn’t been dispatched, you can cancel it for a full refund. If your gift arrives damaged or incorrect, we’ll arrange a replacement or refund right away.
10. Do you deliver to my city?
We deliver to all pin codes across India! Simply enter your delivery address during checkout. We will reach you.
